1.1 Our sales are subjected to these general conditions which prevail over all purchasing conditions, unless expressly waived on our part.
2.1 Any order submitted to us directly or through an intermediary commits us to the buyer only after express acceptance on our part.
3.1 The prices indicated on the order form will be maintained for sixty days from its acceptance. If the delivery has not taken place within this period, because the customer has not provided us with the basic graphic elements (logo, Typo, photos, texts, videos, etc.), the prices charged will be those in force on the day of delivery.
3.2 The prices stipulated are inclusive of VAT.
4.1 The prices indicated take into account the terms of payment in cash when ordering.
5.1 Our delivery times are given for information only. No delay can give rise to penalties or compensation.
5.2 Our criteria of availability or not of the services are given as an indication. No deviation can give rise to penalties or compensation.
6.1 We retain ownership of the goods sold until actual payment in full is made including surcharges. The delivery of a document creating an obligation to pay (draft or other) does not constitute payment within the meaning of this clause. Failure to pay any of the due dates may result in the claim of goods.
7.1 The service delivered is guaranteed from any operational bug, as long as the website is hosted on our servers.
8.1 Any complaint, to be valid, must reach us within 72 hours of delivery.
8.2 The customer to have done everything necessary in terms of backup of transmitted data, even if our servers have a daily backup. The company can in no way be held responsible for any loss of data or hacking of the website.
9.1 All our prices are unit and inclusive of tax.
9.2 The price to be paid by the customer is that heard when ordering.
10.1 Any dispute relating to this sale, even in the event of a warranty claim or a plurality of defendants, will fail to be amicable, within the exclusive jurisdiction of the Commercial Court of the competent jurisdiction of Mauritius.
10.2 In the delivered merchant site, the “Webline” payment platform used allows the delivery of a sum of money from the purchase of a user to that of an electronic merchant. “WebLine” Payment Gateway is not responsible for the quality of the product ordered, its warranty, the delivery time or the non-delivery of goods.
“WebLine” Payment Gateway does not manage the claims of its merchants, in the event of non-compliance in the user’s order with a merchant. It is the latter, who will manage the partial or total refund depending on the situation and the request of his client (see the merchant’s general conditions of sale).